For all other inquiries, including questions about an online order please contact The Children's Place Customer Service by phone: Toll Free: 1-877-752-2387 16306 Paso Hondo Dr Comenity Capital Bank I placed order [protected] last night and submitted the order before I could enter my 25% coupon. You can pay your Children's Place Credit Card either online or over the phone at (866) 254-9967. The Children's Place Credit Card login provides customers with personalized access to their accounts 24/7. Access automated Customer Care 365 days a year, 24 hours a day, 7 days a week. Label created from Reno, NV on 12/7/2022 I was embarrassed by this and so was my daughter. I have placed one order. The tracking shows that it was delivered to my front porch but the post office delivered it to the wrong address and they have been trying since september 4th to retrieve it and deliver it to me. Contact us via email. When I called and spoke to 2 different supervisors they refused to offer free expedited shipping on a different pair of uniform pants for me because of the companies error! [protected]@gmail.com. Called customer service and no help, they told me to contact the delivery services but no help told me to contact Children's place again. I purchased $372+ in school clothes on August 6th 2022.. it was shipped to the wrong address.. the items were sent back to the warehouse on August 12th 2022 & it is August 29, 2022 and I still havent received my refund.. I cannot believe a major retailer runs their company in this manner! I am literally disappointed with this type of unprofessional behavior and it's a kind of fraud in my view. It's been two weeks since I have ordered $54 worth of items and still don't have a tracking number. Customer Care Hours. PO Box 183003 Order 76.00$ worth of clothes and never received my items. Interestingly, you can also access your Childrens Place Card login on your smartphone. Order #[protected]. Receive $5 rewards certificate for every 100 points earned. Check your credit report periodically, especially the first year after discovering identity theft. Children's Place: Reviews, Complaints, Customer Claims, Page 11 I had an injury to my toe in the Children's Place location in Oxon Hill, Md. Then they decide to add a late fee on to a paid off bill. Please check your spam/junk folders for an email response from The Children's Place. I want a discount, I want an alloy today being yelled at by your employees. I still havent received it or gotten a refund. I am able to shop for my granddaughter and ship right to her. Please download one of these up-to-date, free and excellent browsers: Kept adding late payments due to their errors. 2 days now.i don't think I am consumer beware - poor quality of clothing, an order I placed an somebody else received it, missing product, horrible customer experience. They are reporting that I owe them when this card has been paid off. Tel: [protected] I wasn't sure what we could use them on so I walked around trying to see if I could find someone to help. The customer service telephone number for the Children's Place Card is 866-254-9967. I explained that a refund was not needed as I needed the items I had ordered to be delivered. I have a credit with your company 0 balance. Zero Liability Protection does not apply to these or certain Visa/MasterCard payment cards, including: commercial cards, unregistered prepaid cards, gift cards or any transactions not processed by Visa/MasterCard. Well the items were bought on sale so now I would pay double what I paid before he continues to say sorry ma'am there's nothing I can do. When I tracked the tracking # it indicated item was at the P.O. I had some coupons that we received on our previous visit. I paid this month check by phone and will continue to make payments until you are completely paid off. Customers can also easily access their Childrens Place login page by following the procedures outlined below. It quite frankly was a waste of my time and I rather shop at GAP to ensure better customer service. Anet Gay You are in the right place. http://www.consumer.ftc.gov/topics/privacy-identity. Order was incomplete and shipped to the incorrect address. Order No. Copyright 2022 Comenity LLC. I want 30% taken off that order, NOT a future Order. Submit a complaint and get your issue resolved. I am highly disappointed at the lack of customer service I have received. Better customer friendly, just to have made the call 1x and to have the fee reversed! Box Children's Place Credit Card Customer Service Contact Details US ; Country US ; Customer Service Number .1-866-254-9967 (TDD/TTY: 1-888-819-1918) ; Official Our scan shows Children's Place website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. Now the postal inspector is getting involved. I had $25.00 to use. No idea they did that until they start calling 6 months later and at this point have added on late fees and interest to over $100 dollars! Over 11 ppl stood on line waiting. Children's Place Credit Card Phone Number | TheWebster Miami I stated that they have allowed my daughter to use it before and she from far away and loudly in front of other employees and other customers said the last time I let your daughter use the bathroom she made a mess we had to clean up. I found this very unprofessional. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I had to speak to THREE different people for SOMEONE to look at my order confirmation to see that I did not order the wrong shirts. PO Box 183003 We purchased around 22.57$ at OCT but didn't receive any email/mail/sms/phone notification that this is the minimum amount I have to pay or this is my billing date. This company is horrible! Editorial Disclaimer: Editorial and user-generated content on this page is not provided, commissioned, reviewed, approved or otherwise endorsed by the issuer. We work hard to show you up-to-date product terms, however, this information does not originate from us and thus, we do not guarantee its accuracy. Desired outcome: Follow the procedures outlined below to get started. My account is showing the wrong billing phone number. return the items and credit my account $66.42. I have already closed my credit card and not interested to fall in this loop again but would request to waive my late payment fee as it was not informed ever by any communication channel. Its not been updated since June 2022. The company issues and processes different cards, including prepaid, charge, and credit cards. So, we go to the store and I tell them my name, the cashiers as unprofessional as they ALWAYS are. Go to website www.childrensplace.com Send mail customercare@childrensplace.com Directions 500 Plaza Drive Virginia, Secaucus 07094 United States Complaints Contacts Children's Place phone numbers 1877 752 2387 4 2 17% United States +1 204 272 8312 28 5 70% International More phone numbers Children's Place website www.childrensplace.com She couldn't wait the minute it took for me to grab a 2nd pair of gloves for my children. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. All of the information for shipping was filled in and a gift card also selected. The charge I made was $23.15. Email: alou. 3 Resolved 301 Unresolved 1% of 304 complaints were resolved File a complaint Table of contents Verified Follow Share Complaints Contacts Resolved "the place credit card" Resolved "very poor management no leadership" Resolved "consumer beware - poor quality of clothing" Children's Place complaints 304 Search Filter by Sort by: Newest Most helpful I fell I slipped on a metal stick in front of the cashiers and the employees working on the floor and no one in the store behind the registers even asked me if I was okay or My mother had bought several pairs of pants for my son and had them shipped to my house in Illinois. Asking him again why can't I get the items I ordered at the price I payed? Isn't that illegal? I was told the coupon would come within 24 hours, but that was NOT what the big, flashy advertisement stated. I was shopping in Childerns place in Queens Center mall with my mother and as I was walking to a very crowd store and no associates even trying to help me with prices or with sizes. 2 days now.i don't think I am consumer beware - poor quality of clothing. The support contact email for Children's Place credit card is webmaster@comenity.net . I want the shirts I ordered. Recommend for anyone interested in knowing. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 5 social media accounts. No biggie, I thought I have a zero-balance let me see if they would extend a courtesy and refund the fee back. Either your staff need better onboarding and customer service skills but I felt no one their knew their job duties. I'm experiencing the same problems. 3 Resolved 301 Unresolved 1% of 304 complaints were resolved File a complaint Table of contents Verified Follow Share Complaints Contacts Resolved "the place credit card" Resolved "very poor management no leadership" Resolved "consumer beware - poor quality of clothing" Children's Place complaints 304 Search Filter by Sort by: Newest Most helpful My online order was shipped to Leeds Outlet in Alabama which required an ID to receive the items. I am so disgusted with this company. Children's Place | Mike Agruss Law We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Children's Place. I purchased over $190 of clothes and waited for my items. They looked at me but never offered help. Well she said she could return it on MY credit card. Access automated Customer Care 365 days a year, 24 hours a day, 7 days a week. I was humiliated & I canceled my childrens place credit card. But this is the second time it has happened. 05/30/2023 We have sent a response directly to the customers email address as of 5/30/2023. You can pay your Children's Place Credit Card either online or over the phone at (866) 254-9967. However I have 4 kids and $250 credit limit is not enough credit to buy 1 kids clothing much less all 4 so once I have paid in full if you don't increase my limit I will be closing the account, I love this store they have the cuttiest clothing for children and there prices are very V good the store are always clan and organixed. I am highly pissed about the service that I received from children's place and now I am at the point of not buying anyhting else from this store. I called your company 3 times and was told to contact the carrier at [protected] which they told me to contact the seller. As of today 10/18/2022 the package has still not been delivered. This is when the 3 yr old started jumping because she wanted to pee so badly. She told me all she could do was a refund or "try" to order the items again. I'm my second attempt I keep getting a zip code error. I had a mask on but can't wear it above my nose for medical reasons. Instead, only connect to trusted networks or virtual private networks (VPNs), Holidays closed: New Year, Easter, Memorial, Christmas, Independence, Labor, Thanksgiving. Desired outcome: It's fast, easy & free to join ! Copyright 2023 Comenity LLC. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Notify me of follow-up comments by email. The Children's Place Credit Card Review - CardRates.com How To Make A Bealls Florida Credit Card Payment? - WalletHub I have multiple cards with them. I have used this card one time since I got it last year. May be they should take their lessons from AMAZON! I had received a prompt that it was delivered on 4/15/22 but once I contacted my God-daughter, I came to find out the package was never delivered. I would really appreciate any assistance you can give me with this matter. To do so follow the procedures outlined below. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. When they finally came back on the line they said the fee was refunded. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Children's Place. Even if you don't use this card, it's better to leave it open, because cancelling a credit card could have a negative effect on your credit score. I work in the customer service field and I would never treat my customers this way. Thank you, Thank you, In this article, youll find information on accessing your Childrens Place Credit Card Login and the Childrens Place Login app for personal use. SAFETY NOTICE: ComplaintsBoard has analyzed Children's Place and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%. STYLE. I wanted to make a formal complaint regarding the company's credit card application process. As a result, only 0% of 304 complaints are resolved. The return of items is very hassle free. When I received the first order I got BOYS shirts. Hi Today we go in to pick up some orders and ask to use the bathroom and the store employee says they do not let customers use the bathroom. Email Us | Customer Service | The Children's Place. No wonder you are going out of business and closing stores. The reason why I'm so upset is because the supervisor showed no remorse for the problem even though it was not children's place fault I was on the phone for nearly an hour and my problem was not solved. Shop The Children's Place; My Place Rewards; Find a Store; Sign In; . You can cancel your Children's Place Credit Card by calling 1-866-254-9967 or by sending Comenity Bank a secured message online. This is clearly false and deceptive advertising. She also told me she wasn't authorized to give me any information on my order that I purchased. I recevied an email with a confirmation # at 7:22pm. Please help! They are out of their minds if they think I am paying them Something I do not owe. If you think your account is being used by someone else or has been compromised, call Customer Care immediately at 1-866-254-9967 (TDD/TYY: 1-888-819-1918 ). I wanted to cancel order but there was no way to do it. Childrensplace.com you are considering visiting, which is associated with Children's Place, is very old. Enter the card information and follow the prompts to complete the activation. She looked at me and moved the rack. The Children's Place Credit Card is a store card, which means that it is not backed by any major credit card network and only works at affiliated locations. Thank you for your assistance in this matter. Irrespective of whether an offering institution is a paid advertiser, the presence of offer information on WalletHub does not constitute a referral or endorsement of the institution by us or vice versa. I understand that if the schedule is until 7:00 pm that means the store is OPEN u til that last minute and after that no customer is allowed to get in. I am trying to get purchase $800 in clothing and cant. Niamey Diawara The manager is very rude and needs managerial & PR skills training along with her staff. One associate comes and goes as he pleases. Even after that, she still told me that I could not take the lady spot. This does not indicate receipt by the USPS or the actual mailing date. May only register up to 4 kids birthdays per account. I have never had a problem with this company until now I want my 3 shirts tracking #is 92748963438470573061707082 my name is sandra neatherlin [protected]. In the mean time, I was told to contact the children's place and have them reissue the package and that they will be reimbursed shipping via the post office. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I ordered 3 items and then 2 of the 3 items arrived 7 days later. This is ridiculous. This site gives access to services offered by Comenity Capital Bank, which is part of Bread Financial. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks. Also, I was told my funds will be release on Friday(12/06), which doesn't help me because, the sale will be over! I placed an order on 11/26/22 and still have not received it. Alternatively, you can make a Children's Place Credit Card payment via mail or in person at a Children's Place store. Initial. I will never order from this company again the worst. The Children's Place credit card customer service phone number to call is 1-866-254-9967. Credit Card Payment Address. Live Customer Care hours may vary on holidays. On August 31, 2019, I place an order for 6 pairs of uniform pants, 3 black and 3 khaki as well as five white uniform shirts. This review was chosen algorithmically as the most valued customer feedback. It's not like they were losing any money? Children's Place Customer Support Rated Extremely Low, Click here to get notifications about new complaints of Children's Place. I have been a loyal customer for years. The order will not go through. Input your Childrens Place Card login details. Always call the Hotline to update your complaint if you have additional issues or information. I received an emailed advertisement stating Children's Place was having a one day clearance blowout sale. How to Pay Your Children's Place Credit Card Bill: When You Use Your Carter's Credit Card . I dont know what is up with this employee but she should not be working in retail with this kind of attitude. Earn 2 points for every $1 spent in store & online at The Children's Place. 12/21/2022 @ 1pm CST. This will surely increase the credibility of your complaint. The same here! I have had enough with this company over the past 3 years canceling online orders saying I don't met the "criteria". This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. 20% Off a future purchase when you get your card.
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